Showing posts with label Client Correspondences. Show all posts
Showing posts with label Client Correspondences. Show all posts

Sunday, June 21, 2020

Revision 876

Updates

Preface

The focus of this update is user experience!

Our team optimized numerous areas and removed unnecessary steps to improve the user's experience. The heart of the mission lies with the Individual List, and most notably the Individual Explorer and the Task Edit dialog. But we didn't forget of the all important Timesheet List and Timesheet Edit dialog, spending a lot of time improving the workflow and removing bottlenecks.

Individual List

Individual List

  • Speed Optimization!
    • Has the Individual List become too slow? I know! Now, we'll be loading the content of one tab at a time, to drastically reduce the time it takes to navigate from one Individual record to another.
    • We also took the liberty to change default tab to be Correspondences, to help reduce the load. You're current selected tab will still persist when moving from one Individual record to another.
    • Fixed bug where many Explorer objects didn't open due to the delayed loading
  • Added new hidden columns to Client List
    (see Columns Layout)
    • Expose the TABS ID column to find an Individuals by their TABS ID
    • Expose the Phone Number column to find an Individuals by their Phone Number

Individual Enrollment

  • Did you notice the "Hours Approved" column for the Authorization table in the Enrollment dialog? What does it do? It's a read-only (cannot be manually edited) field that calculated the units entered in the neighboring Units Approved, divided by the 52 weeks of the year. Being that it's not too helpful for none-OPWDD Enrollments, this column will now be hidden for non-OPWDD Enrollments.
  • Streamlined terminology for Enrollment and Authorization

Tasks and Explorer

Core

  • Increased speed of opening the Task Edit dialog with around 30 percent
  • Removed extra space in the Group Members tab for the Edit Task dialog
  • Fixed bug where Attachment data were missing for Task Group members
  • Fixed sort order for Task Group members

Individual Explorer

  • Fixed bug where Individual Explorer didn't reflect current Program
  • Fixed bug during importing template using wrong Program ID when the root Program node was selected
  • Prevent importing Master System Folders without it's master, as it will not recognize that it's been imported, and will continuously ask to be imported again

Template Explorer

  • Only add Parent Folder to the Edit Folder dialog if Root was not selected and folders exist. This is to prevent the automatic setting of a Parent Folder without the user's intent or knowledge.
  • Remove deleted folders from the destination list for the Copy Template Packet function
  • Fixed bug where the Copy Template Packet function was showing errors
  • Fixed bug where the Copy Template Packet function missed certain Triggers
  • Fixed bug where the Copy Template Packet function missed certain Groups

Individual Plans

Life Plan / Plan of Care

  • Life Plan 2.0
    • New design
    • Authorized Services table
    • History tab

Staff Action Plan / Service Plan

  • Renamed SAP's Effective Date to Plan Date
  • New "Supporting Function" tab for Children's Waiver Service Plans
  • Removed bug where Review data was copied with Cloned Plan, even when marked as new Plan

Reports

  • New reusable function (SQL View) for compliance reports with Individual Plans

Program List

Program List

  • Added "x" button for Templates Shared From DDL in Service Edit, to allow removing sharing without having to select another item from the list

Rate Brackets

  • Rate Brackets is now tabbed with a History tab

Timesheets

Timesheet List

  • Add double-clicking to Timesheet List for editing
  • Added Ctrl+E keyboard shortcut to Timesheet List for editing
  • Add Rate Bracket Label as field to the Details Pane of Timesheet List
  • Added Rate Bracket ID as hidden columns to Timesheet Details grid
  • Added Rate Bracket Label as hidden columns to Timesheet Details grid

Edit Timesheet Dialog

  • Removed recently-added fields for Service ID, Individual ID and Provider ID, as it will all be replaced by the Timesheet barcodes
  • Add provider's phone number as a tool-tip to the field in Timesheet. Put your mouse over the provider section to get their phone numbers.
  • New design for Timesheet Entry:
    • Added History tab to Timesheet Entry
    • Organized corner into tabbed group
    • Added splitter in Timesheet Entry for a more flexible design
  • Prevent entering lines before selecting an Individual and a Program
  • Allow modifying Program with existing Timsheet
  • Better handling of null Service ID
  • Handling missing start or end times
  • Fixed bug where preview and delete icon buttons were hidden
  • Fixed overtime bug

Covid-19 Overtime Exemption

  • Covid-19 exemption ends 6/7/2020
  • Update messages for Violation that were exempted for Covid-19. Initially it removed the Violations, but now it will display them with a notice of the exemption and it will allow all users to save record.
  • Fixed discrepancy on Covid Timesheet exemption

Batches and Processing

  • Fixed bug with inactive Individual-Program ignorance

Miscellaneous

Attachments

  • Attach document from scanner. Use your local or network scanner to upload documents directly to the app.

Stay Up To Date

Planning and Making

If you're a director, you can get involved in the project planning, by joining the committee. Ask your manager if you are authorized to join the team. If not, you may still ask your supervisor to share with you the ideas, plans and schedule.

Testing and Making

Our development team is putting together a team of test users, who will be allowed to test new features before it's released to the broader user-base and will be asked their opinions regarding the planning of features. If you're interested to become a test user, please reach out to the development team.

Tuesday, October 8, 2019

Revision 758 fixes many bugs and introduces some new advanced features

Client List
  • The "Client" his hereon being referred to as "Individual"
  • Fixed Client List layout discrepancy with larger displays
  • Fixed 271 Import bug where MCO data was overridden by CCO data
  • Fixed 271 Import bug where certain names broke the process
Client Explorer and My Tasks
  • New Task Groups
    • Different Task type will help solve organizational and operational challenges
    • Own workspace within group that shows full list of member of group with options to:
      • Edit members
      • Mark member Tasks as completed
      • Postpone member
    • Add and remove members of group on the fly
    • Set up groups on Template level, and it automatically gets created and linked on Client level upon import
  • New Propagate feature
    • Update certain fields of all Client Tasks that were created through a Template Task
    • Send a full new task to be imported to all Clients that has Folder with Template's Folder as its Template (originator)
    • Send a full Folder full of Tasks and Folders to be imported to all Clients that has Folder with Template's Folder as its Template (originator)
  • Enable My Task Manager Mode for Admins
  • New "View as User" with My tasks
  • Faxed bugs with My Tasks, where wrong data was shown
  • Fixed "Template" drop-down menu in Folder Edit
  • Removed "Start after due?!" alter with My Tasks
  • Show and hide extra drop-down menu columns with Ctrl+Alt++ (hide with Ctrl+Alt+-)
  • Completed the Propagate function
  • Added 'Updates Report' message after propagating
  • More Postpone features
  • Fix bug where Manager mode shuts after refresh
Staff Action Plans
  • Fixed bug where minimum goals for under 18 showed error for clients over 18
Client Correspondences
  • Fixed bug where date caused errors
Program List
  • Limit Program list to active only (Is "Active" checkbox)
  • Fixed Service List layout discrepancy with larger displays
Timesheets
  • Fixed "Missing Billing Unit" errors
  • Fixed loads of Timesheet bugs, including missed errors, and errors while typing Program name
  • New safeguard against financial exports from non-processed Timesheet batches
  • Resolved several bugs
Training
  • Changing Training colors again

Thursday, September 5, 2019

Version 1.0.0. 747

My Tasks
  • Double-click on Folder column in My Tasks to navigate to Client Explorer with selected node
  • Snooze & Postpone Tasks
Client Explorer
  • Refreshing client sustains Explorer positions
Client Correspondences
  • Changed from "Public" Correspondence to "Shared"

Monday, September 2, 2019

Version 1.0.0. 741

Main
  • Changed default timeout to 30 minutes
  • Fixed bug where lock-screen locked within seconds after login
Client List
  • Attachments tab and Attach Documents button within visible according to Setting
Client Edit
  • Client Age during Edit
Client Explorer
  • Client Explorer 2.2
    • Icons for Client Explorer objects (in main pane)
    • Access all Client records:
      • Folder system (The "Book")
      • Current tasks
      • Matured files
      • Staff Action Plans
      • Gifts
      • Events
      • Timesheets
      • Raw attachments
      • Correspondences
  • Add/Edit Folder dialog 2.0
    • Nest folders under other folders, with unlimited hierarchy
    • Sort folders within their parents
    • Fixed many bugs in Edit Folder dialog
  • Breadcrumbs 2.0 Client Explorer
    • Moved to top of folder navigation pane
    • Completely synced with folder navigation pane
    • Click any node to navigate
    • Drop down to navigate
    • Copy/paste full URL
  • Allow Template Triggers to other folders within service (for advanced users only)
  • Revamped Task refresh function, to eliminate wasteful refreshes
    • Fixed bug when data refresh in Client List caused error with Client Explorer
  • My Tasks filtered for started and not completed
  • Color chart in My Tasks
  • Fixed bug where creating a new Template packet refreshes everything, loosing place in Program List
Client Correspondences
  • Always allow add and edit Correspondence
Staff Action Plans
  • Added Client Address field to SAP printing
  • Fix bug where Staff Action Plan couldn't save before writing goals
  • Updated warning message when below minimum goals
Timesheets
  • Removed drag-border in Timesheet Entry
Training
  • Bug fixed with Combined Departments
Custom SQL Commands
Warning: for geeks only!
  • Custom Hamaspik Stored Procedures system for admins only

Thursday, July 18, 2019

Version 1.0.0.697

Main
  • Glitch Repair: Lock screen won't appear before user logs in the first time
Client Correspondences
  • Filter your Client Details Report according to the following new criteria
    • Clients with Correspondences within a list of Programs
    • Clients with Correspondences with a certain topic
    • Clients with Correspondences within a period
    • Clients missing Correspondences within a period
Client Reports
  • Total redesign of report filters in the Client Details Report, including new fields (read more under the Client Correspondences section) and reversing the conditions of each field. Check it out, and feel the power...
Client Tasks
  • New "Completed" column with icon based values
  • Hide Task button when loading client
  • Add, read, print and delete attachments
  • Task Template have their own attachment that are shown in the Task Edit window, allowing you to access and print
  • Glitch Repair: Fixed errors when Task due date is empty
HR
  • Strip Employees' SSN strips dashes and spaces before counting for 9 digits, comparing against existing records and saving current record to Database

Tuesday, July 16, 2019

Version 1.0.0.693

Client List
  • Allow creating a new client without MedicaidCIN, TABSId or SSN, and prevent duplicates by first initial of last name + DOB
Client Correspondences
  • Attach File button implemented
  • Optimize columns
Client Gift Schedules
  • Full attachment support
Client Plans
  • New "ProviderID" field in Templates
  • POM recording for Section 2 of the SAP
  • Refactor Plan Printing to accommodate various scenarios with multiple detail types per sheet, to multiple sheets per type
Client Tasks
  • New Tasks feature

Sunday, July 14, 2019

Version 1.0.0.692

Client Correspondences
  • The Attachment column is now icon based, instead of native checkbox, allowing more space for other more-important columns
  • The Notes column will now have a stripped version missing the first username/date-time stamp, to allow reading a truncated version of the notes
Client Reports
  • Redefined Correspondences implementation in fields with the "Client Details Report":
    • Show the "Entered By" column of a Correspondence
    • Show the "Start" date-time column of a Correspondence
    • Show the "End" date-time column of a Correspondence
    • Show the "Method" column of a Correspondence
    • Show the "CID" column of a Correspondence
    • Show the "Topic" column of a Correspondence
    • Show the "Notes" column of a Correspondence. Caution: will turn report into very long trail of lines
  • Redefined Correspondences implementation in filters with the "Client Details Report":
    • Filter client records based on whether the client had a Correspondence within a period of time
    • Filter client records based on whether the client had a Correspondence with a certain Program, regardless of the actual enrolled programs

Friday, July 12, 2019

Version 1.0.0.691

Client Plans
  • New fields:
    • Changes Needed
    • Discussed Service and Support
    • Challenges Experienced
    • Individual Satisfied
    • New Strategies and Methodologies
Client Reports
  • Correspondences implementation in fields and filters

Version 1.0.0.690

Clients
  • Sort Client History tab in descending order
Client Correspondences
  • User ID is now based on Enterprise login data, in oppose to Windows user data
  • Removed extra lines in memos
  • New "Has Attachments" column

Wednesday, July 10, 2019

Version 1.0.0.687

Main
  • Fixed Glitch: Handling error when hitting Escape button with no modules open
Client Correspondences
  • Client Correspondences system rolled out as phase 3:
    • Attachments
    • Private Correspondence recordings
    • Public Correspondence recordings
    • Double click on a Correspondence in the list to open/edit
    • HIPAA compliance
Program List
  • New Billing Unit: Daily
  • New Enforce "Exceeds Units Approved" Errors setting, will allow to put stricter limitations on exceeding approved units.

Version 1.0.0.684

Clients
  • Client details now shows in dedicated tab (#HIPAA)
  • Client Correspondences system rolled out as phase 2
  • Double-click Gift Schedule to edit
  • Gifts tab hidden if client is not a Gift Recipient
Client Plans
  • Plan Printing will have less errors if fields were left empty

Monday, July 8, 2019

Version 1.0.0.683

Clients
  • New tab: Correspondences. Will soon record all correspondences between the client and yourself, to improve relationships and streamline communications.
Client Gifts
  • The Gift & Events tab is completed! Use it to schedule gifts, ship, track and more.
Client Plans
  • Double-click Plan to edit
  • New "Today's Date" field in Plan Templates
  • New "Care Coordinator" field in Plan Templates
  • Fixed Glitch: Showed error when Plan Document's "Provider-Based" field wasn't set
Training
  • New {TrainingName} training email parameter
  • New {Date of Training} training email parameter